Fully Managed LLM Evaluation Workforce

Hire Expert LLM Evaluators — Domain Specialists for RLHF, Safety & Accuracy Testing

Human-in-the-loop AI evaluation at enterprise scale — domain experts in medicine, law, finance, and code, plus native speakers. Hired, trained, & managed by Shaip so you can ship models faster.

Your Evaluation TeamLive Project
DR
Dr. Rima Patel
MBBS · Clinical AI Reviewer
Medical
JK
James K.
CFA · RLHF Preference Ranker
Finance
SL
Sara Liu
LLB · Legal Compliance Review
Legal
AM
Ahmed M.
ML Eng · Code Quality Evaluator
Code
1,240
Evals done
98%
IRR score
10 days
To launch
Trusted by leading AI teams at
Amazon Google Microsoft Cogknit Reverie
The Challenge

The Problem with LLM Evaluation: Why In-House Teams Stall AI Releases

Building production-ready LLMs demands rigorous human evaluation. But creating that capability in-house is expensive, slow, and fragile — especially at scale or across multiple languages.

  • 1-3 months to hire a qualified domain evaluator

    Credentialed professionals — doctors, lawyers, engineers — who can reliably evaluate AI outputs take months to source, not weeks.

  • Rubric training is slow and produces inconsistent baselines

    Translating your scoring guidelines into reliable evaluator behaviour requires calibration tests, and rework before data quality stabilises.

  • Inter-rater agreement degrades as teams scale

    Managing quality across 50+ distributed evaluators is a full-time QA function most AI teams cannot absorb. Without monitoring, agreement drifts and datasets become unusable.

  • Multilingual evaluation has no easy in-house solution

    Native speakers with domain expertise across Arabic, Japanese, Hindi, and 47 other languages cannot be economically sourced or managed without a global operational infrastructure.

The Cost of Waiting

Delayed launches, inconsistent evaluation data, and AI quality that never clears the bar you set internally.

Every understaffed evaluation sprint is a week competitors gain ground — and a dataset your model cannot safely learn from.

1-3
Months avg. to hire a qualified in-house domain evaluator
40%
Evaluation rework attributed to inconsistent rubric application
10×
More expensive to build a multilingual team in-house vs Shaip
10 days
Shaip's average time from kickoff to production-ready team
The Challenge

The Shaip Solution: Expert LLM Evaluators — Recruited, Trained & Delivered

Shaip provides human-in-the-loop LLM evaluation through a fully managed workforce service. We own recruiting, training, QA, and delivery. You define the rubric — we deliver the results.

Custom-Built Evaluator Teams

We source and vet evaluators matched precisely to your domain — medical, legal, financial, technical, or multilingual. Real credentials, verifiable expertise, no generic crowdworkers.

End-to-End Managed Workforce

From hiring and onboarding to rubric training, calibration, continuous QA, and performance monitoring — Shaip owns the entire LLM evaluation workforce lifecycle from day one.

Enterprise Scale at Startup Speed

Deploy 5 evaluators for a focused pilot or 50 for a major model launch. Scale up for releases, down between sprints — no long-term headcount commitments, no staffing delays.

Audited Quality at Every Stage

Vetting, project-specific training, inter-rater reliability checks, calibration rounds, and continuous audit sampling ensure every dataset meets the quality bar your model needs to ship safely.

10K+
Vetted LLM Evaluators
Domain experts & native speakers
50+
Languages Covered
Including regional dialects
10 days
Avg. Time to Production
From brief to first evaluation
20+
Professional Domains
Medical · Legal · Finance · Code
How It Works

From LLM Evaluation Brief to Pipeline

Shaip manages every stage of the evaluation workforce lifecycle — you stay focused on model development, not staffing and QA logistics.

01

Share Your Evaluation Criteria & Rubric

Tell us your domain, target languages, scoring framework, volume, and timeline. Don't have a rubric yet? Our evaluation specialists help you design one optimised for your model's use case.

02

We Recruit, Credential-Check & Train

We source domain-matched evaluators from our global network, run verification, and deliver project-specific training — including calibration rounds and inter-rater reliability alignment before data collection begins.

03

Receive Structured, Pipeline-Ready Evaluation Data

QA-monitored team delivers scored outputs, preference rankings, rationales, and error classifications in your exact format — ready for RLHF, SFT, safety, or benchmark pipelines.

Evaluation Services

Human LLM Evaluation Services Covering Every Model Stage & Use Case

From pre-training data quality to post-deployment safety monitoring — Shaip provides the right credentialed evaluator for every stage of your AI development lifecycle.

🏆

Response Quality & Preference Ranking

Experts compare model outputs and rank by quality, relevance, and usefulness — ideal for RLHF training data.

🔬

Factuality & Hallucination Detection

Domain specialists verify claims, check sources, and flag fabricated or incorrect information before it reaches production.

🛡️

Safety & Toxicity Screening

Trained reviewers identify harmful content, bias, offensive language, and policy violations before deployment.

📄

RAG & Citation Accuracy

Evaluators assess retrieval quality, source relevance, and whether citations actually support model claims.

🌍

Multilingual Testing

Native speakers test your LLM across languages, catching translation errors, cultural missteps, and localization issues.

⚕️

Domain-Specific Evaluation

Medical, legal, financial, technical — real-world experts who understand compliance, accuracy requirements, & industry norms.

How It Works

LLM Evaluation Scoring Methodologies Used by Leading AI Teams

Shaip supports every established human evaluation framework — or we design a custom protocol tailored to your model’s specific quality, safety, and domain requirements.

Rubric-Based

Rubric-Based Scoring

Structured multi-criteria evaluation. Evaluators score each output on defined dimensions: correctness, completeness, tone, safety, groundedness, policy adherence, and brand alignment.

CorrectnessSafetyGroundednessBrand tonePolicy adherence
Pairwise A/B

Pairwise Preference Ranking

Evaluators choose the better response between two model outputs — the gold standard method for generating RLHF preference data and comparing competing model versions or prompt variants at scale.

RLHF dataModel comparisonPrompt testing
Gold Set

Gold Set & Reference Data Creation

Expert-verified reference outputs serve as ground truth for regression testing, benchmark anchoring, and calibrating automated evaluation pipelines — preventing quality regressions as models evolve.

BenchmarkingRegression testingSFT baselines
LLM-as-Judge

LLM-as-a-Judge Calibration

Human expert panels validate and calibrate automated AI judges against human baselines — ensuring your auto-eval pipeline doesn't drift from the quality standard your users actually experience.

Judge calibrationAuto-eval QAAlignment verification
Multilingual

Multilingual Fluency & Cultural Assessment

Native speaker evaluation covering regional dialect appropriateness, cultural context, idiomatic correctness, and localised quality — far beyond what BLEU scores or translation models can detect.

Native fluencyCultural contextDialect accuracy
Custom Protocol

Custom Evaluation Framework

Have a proprietary schema, internal taxonomy, or existing rubric? We train evaluators to your exact specifications — output formats, quality bars, and delivery pipelines.

Why It Matters

Why Domain Experts make the Difference

  • Medical evaluators Catch dangerous clinical misinformation that automated metrics and general raters miss entirely.
  • Legal specialists Identify contract language issues, liability exposure, and compliance risks in model-generated text.
  • Financial analysts Evaluate investment advice accuracy, regulatory language, and numerical reasoning quality.
  • Native speakers Provide cultural context, regional dialect accuracy, and idiom correctness that translation tools can't capture.
  • Software engineers Assess code quality, security vulnerabilities, and best-practice alignment in generated code.
Domains covered
Medical Legal Finance Engineering Pharma Insurance Code Review Real Estate Education
50+ languages including
🇺🇸English
🇯🇵Japanese
🇩🇪German
🇸🇦Arabic
🇧🇷Portuguese
🇮🇳Hindi
🇫🇷French
🇨🇳Mandarin
🇰🇷Korean
Why Shaip

Why Companies Choose Shaip Over In-House Teams or Freelancer Marketplaces

The difference is accountability. Shaip is a fully managed service — we own quality, consistency, and delivery. A marketplace gives you access to talent and leaves all management to you.

🎯

Domain-Matched Teams

We recruit evaluators precisely matched to your vertical — not generic crowdworkers. Real expertise, not approximations.

Launch in Days, Not Months

Deploy 5 evaluators or 50. We move fast. Most projects reach production within one week of kickoff.

🏗️

Full Workforce Lifecycle

Hiring, onboarding, training, QA, performance monitoring — we handle it all. You define the rubric; we deliver the results.

📊

Consistent, Audited Quality

Calibration rounds, inter-rater reliability checks, continuous audits, and performance monitoring built into every project.

🔒

Enterprise Security

SOC 2 Type II, HIPAA-compliant, and GDPR-ready. NDA-based engagements. Your data never leaves your control.

📈

Elastic Scale

Scale up for major releases; scale down between sprints. No long-term headcount commitments, no staffing overhead.

How It Works

Ready to scale your LLM evaluation?

Choose the path that fits your project size.

For growing teams

Start a Pilot Project

Get 5–50 expert evaluators running in days. No long-term commitment. Validate quality before scaling.

  • Custom-matched domain evaluators
  • Project-specific training included
  • Structured results from day one
  • Scale up or down anytime
Get Expert Evaluators
For enterprise

Full Enterprise Scale

500+ evaluators, fully managed end-to-end. SOC 2, HIPAA, GDPR compliant. Dedicated project management.

  • Dedicated evaluation team lead
  • Multi-language, multi-domain coverage
  • SOC 2 Type II · HIPAA · GDPR
  • NDA-protected, secure workflows
Talk to Enterprise Team

Most projects can begin within a few days once requirements, domains, and languages are confirmed.

We need your evaluation goals, sample prompts/outputs, scoring rubric (or we can help define it), and expected volume.

Yes. We recommend starting with a pilot to calibrate scoring, validate quality, and refine guidelines before scaling.

Yes. We deliver structured preference rankings, scoring, and labeled outputs that support RLHF and model improvement workflows.

We use vetting, project-specific training, calibration rounds, audits, and continuous QA to ensure reliable results.

Yes. Evaluators can assess full chat flows, context retention, reasoning consistency, and response behavior over long conversations.

Yes. Native speakers evaluate fluency, tone, dialect accuracy, and cultural context—not just literal translation.

Yes. We provide real domain experts who understand terminology, compliance risks, and accuracy requirements in your industry.

You receive structured evaluation data such as scores, rankings, issue tags, rationales, and error classifications in your preferred format.

Yes. Shaip supports NDA-based engagements and compliance-aligned workflows (SOC 2, GDPR, HIPAA-ready) based on project needs.