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Conversational AI
listens, it talks back.
Collected, Annotated, and Transcribed 20,000 hours of audio in multiple languages to train a worldwide leader in digital assistants.
Featured Clients
Empowering teams to build world-leading AI products.
The lack of accuracy in chatbots and virtual assistants is a major challenge in the conversational AI market. The solution? Data. Not just any data. But highly accurate and quality data that Shaip delivers to drive success for AI projects as they launch and expand for everything from healthcare to consumer products.
Healthcare:
According to a study, by 2026, chatbots could help the U.S.
healthcare economy save approximately $150 billion
annually.
Insurance:
32% of consumers require
assistance in selecting an
insurance policy since the
online purchasing process can
be very difficult and confusing.
The global conversational AI market size is expected to grow from USD 4.8 billion in 2020 to USD 13.9 billion by 2025, at a Compound Annual Growth Rate (CAGR) of 21.9% during the forecast period.
Deep expertise in Conversational AI
Conversational Artificial Intelligence (AI) or Chatbots or Virtual / Digital Assistants are only as smart as the technology and data behind them. At Shaip, we offer you a broad set of diversified data to mimic conversations with real people that lets you bring your Artificial Intelligence (AI) to life. With our deep understanding of conversational AI platform, we help you build and localize AI-enabled speech models, with utmost precision with rich and structured datasets in multiple languages from all across the globe. We offer multi-lingual audio collection, transcription, and annotation services based on your requirement, while fully customizing desired intent, utterances, and demographic distribution.
Scripted speech collection
Spontaneous speech collection
Data transcription
Data labeling & annotation
Scripted speech collection
Languages: Sourced, Transcribed & Annotated
Real World Solution
Data that powers global conversations
Shaip provided digital assistant training in 27+ languages for a major cloud-based voice service provider used with virtual assistants. They required a natural voice experience so users in countries around the world would have intuitive, natural interactions with this technology.
Problem
Acquire 13,000+ hours of unbiased data across 27 languages
Solution
3,000+ linguists delivered quality audio/ transcripts within 14 weeks
Result
Highly trained Digital assistant models able to understand multiple languages
Data Collection & Annotation Workflow
Conversation Data Collection
Data Annotation
QA
CQA (10%
Samples)
Data collected from across the globe in different languages and dialects
QA after annotation, NER, sentiment analysis
Ensuring conversation diversity & maintain annotation accuracy
The Shaip Advantage
We offer AI training speech data in multiple native languages. We have over a decade of experience in sourcing, transcribing, and annotating customized, high-quality datasets for Fortune 500 companies.
Scale
We can source, scale, and deliver audio data from across the world in multiple languages and dialects based on your requirements.
Expertise
We have the right expertise concerning accurate and unbiased data collection, transcription, and gold-standard annotation.
Network
A network of 7000+ qualified contributors, who can be quickly assigned data collection tasks to build AI training model & scale-up services.
Technology
We have a fully AI-based platform with proprietary tools & processes to leverage the workflow management 24*7 round the clock.
Agility
We adapt to changes in customer requirements very fast and help in accelerating AI development with quality speech data 5-10x faster than competition.
Security
We give utmost importance to data security and privacy and are also certified to handle highly regulated sensitive data.
Success Stories
We have worked with the world’s leading brands to build their conversational AI.
BOT Training
Generated 10,000+ hours of audio conversation & transcription in multiple languagesDigital Assistant Training
3,000+ linguists provided 1,000+ hours of audio / transcripts in 27 native languagesUtterance Data Collection
20,000+ hours of utterances collected from across the globe in 27+ languagesInsurance Chatbot Training
Created 1000’s of conversations with an average of 6 turns per conversation
FAQs
Conversational artificial intelligence (AI) refers to technologies, like chatbots or digital assistants or voice assistants/bots, which can mimic human conversations. They use large volumes of data as input, to understand the real meaning behind human conversations by recognizing speech and text inputs and translating their meanings in different languages.
The simplest example could be a FAQ/chatbot on various websites. The more advanced version could be virtual digital assistants such as Amazon Alexa, Apple’s Siri, & Google Home. Another example of an advanced version could be in the retail industry i.e., In-store shopping support for customers to locate products, provide information such as price, product availability, etc.
Conversational AI can handle requests at a higher rate than humans usually do, they provide relevant and contextual information faster, and increase accuracy and complexity over time.
The Key benefits of Conversational AI are cost efficiency, increased sales and customer engagement, scalability, availability 24*7, consistency, etc.
Tell us how we can help with your next AI initiative.
