Conversational AI Solutions
listens, it talks back.
Collect, Annotate, and Transcribe hours of audio data in multiple languages to train virtual / digital assistants.
Featured Clients
Empowering teams to build world-leading AI products.
The lack of accuracy in conversational AI chatbots and virtual assistants is a major challenge that affects user experience in the conversational AI market. The solution? Data. Not just any data. But highly accurate and quality data that Shaip delivers to drive success for AI projects.
Healthcare:
According to a study, by 2026, chatbots could help the U.S.
healthcare economy save approximately $150 billion
annually.
Insurance:
32% of consumers require
assistance in selecting an
insurance policy since the
online purchasing process can
be very difficult and confusing.
The global conversational AI market is expected to grow from USD 4.8 billion in 2020 to USD 13.9 billion by 2025, at a CAGR of 21.9% during the forecast period
Deep expertise in Conversational AI Solutions
Conversational Artificial Intelligence or Chatbots or Virtual Assistants are only as smart as the technology and data behind them. The lack of accuracy in chatbots / virtual assistants is a major challenge today. The solution? Data. Not just any data. But highly accurate and quality data that Shaip delivers to drive success for your AI projects.
At Shaip, we offer you a broad set of diversified audio dataset for Natural Language Processing (NLP) that mimic conversations with real people to bring your Artificial Intelligence (AI) to life. With our deep understanding of the Multilingual Conversational AI platform, we help you build AI-enabled speech models, with utmost precision with structured datasets in multiple languages from across the globe. We offer multi-lingual audio collection, audio transcription, and audio annotation services based on your requirement, while fully customizing desired intent, utterances, and demographic distribution
Scripted Speech Collection
Spontaneous Speech collection
Utterance Collection/ Wake-up Words
Automated Speech Recognition (ASR)
Transcreation
Text-to-speech (TTS)
A World Leader in Multilingual Conversational Data Solutions
Hours of audio data in 150+ languages – Sourced, Transcribed & Annotated
Off-the-shelf Speech Data Licensing
39k+ hours of Speech Data in over 40+ languages & dialects from 55+ industry domains like BFSI, Retail, Telecom, etc.
Speech Data Collection
Collect custom audio and speech data (Wake-up words, Utterances, Multi-speaker conversation, Call Center conversation, IVR data) in 150+ languages
Speech Data Transcription
Cost effective audio transcription / audio annotation through a strong workforce of 7000 collaborators with guaranteed TAT, accuracy, and savings
Language Datasets: Collected, Transcribed & Annotated
Real World Solution
Data that powers global conversations
Shaip provided digital assistant training in 40+ languages for a major cloud-based voice service provider used with voice assistants. They required a natural voice experience so users in countries around the world would have intuitive, natural interactions with this technology.
Problem
Acquire 20,000+ hours of unbiased data across 40 languages
Solution
3,000+ linguists delivered quality audio/ transcripts within 30 weeks
Result
Highly trained Digital assistant models able to understand multiple languages
Accelerate your Multilingual Conversational AI app development with Audio Collection & Audio Annotation Services
Benefits of Conversational AI
- Enhance Customer Service
- Drive automated Sales
- Automate business processes
- Augment Agent Capabilities
- Reduce response time
- Personalize customer experience
Conversational AI Data / Chatbot Training Data Use Case
Office Automation
Personal assistants taking dictation, transcribing meetings & emailing notes to participants, book meeting room, etc.
Retail
In-store shopping support for customers to locate products provides information such as price, product availability, etc.
Hospitality
Concierge services at hotels to enable check-in or for other information & services
Customer Support
Automate customer calls & enable outgoing calls to customers
Mobile Apps
Integration of voice into mobile apps to provide 'Voice + Visuals', reduce clicks & page visits and eventually better experience
Healthcare
Support surgeons in operating rooms by taking notes, maintaining & fetching patient's clinical data
The Shaip Advantage
We offer AI training speech data in multiple native languages. We have over a decade of experience in sourcing, transcribing, and annotating customized, high-quality datasets for Fortune 500 companies.
Scale
We can source, scale, and deliver audio data from across the world in multiple languages and dialects based on your requirements.
Expertise
We have the right expertise concerning accurate and unbiased data collection, transcription, and gold-standard annotation.
Network
A network of 7000+ qualified contributors, who can be quickly assigned data collection tasks to build AI training model & scale-up services.
Technology
We have a fully AI-based platform with proprietary tools & processes to leverage the workflow management 24*7 round the clock.
Agility
We adapt to changes in customer requirements quickly & help in accelerating AI development with quality speech data 5-10x faster than competition.
Security
We give utmost importance to data security and privacy and are also certified to handle highly regulated sensitive data.
Success Stories
We have worked with the world’s leading brands to build their advanced conversational AI solutions to enhance customer service
Chatbot Training Dataset
Generated Chatbot Dataset consisting of 10,000+ hours of audio conversation & transcription in multiple languages to build 24*7 live chatbot
Digital Assistant Training
3,000+ linguists provided 1,000+ hours of audio / transcripts in 27 native languagesUtterance Data Collection
20,000+ hours of utterances collected from across the globe in 27+ languagesInsurance Chatbot Training
Created 1000’s of conversations with an average of 6 turns per conversationAutomatic Speech Recognition (ASR)
Improved accuracy of automatic speech recognition using labeled audio data, transcription, pronunciation, lexicons from a diverse set of speakers.
Recommended Resources
Blog
The State of Conversational AI 2021
The Conversational AI 2021 infographics talk about what is Conversational AI, its evolution, types, Conversational AI Market by Region, Use Cases, challenges, etc.
Blog
3 Obstacles to the Evolution of Conversational AI
Shaip is jump-starting the evolution of conversational AI as a customer engagement tool by offering the necessary annotated audio data in 50+ languages.
Blog
How Shaip Can Support Your Artificial Intelligence Projects
It’s been said that data is the new oil, and just like the old oil, data requires an intensive refinement process before it can fuel your Artificial intelligence engine.
Want to build your own data set?
Contact us now to learn how we can collect a custom data set for your unique AI solution.
Frequently Asked Questions (FAQ)
Conversational artificial intelligence (AI) refers to technology that can be spoken to, such as chatbots or voice assistants. Examples of these are Amazon Alexa, Apple’s Siri, and Google Home.
Conversational AI understands, reacts, and learns from every encounter using a variety of technologies such as Automatic Speech Recognition (ASR), Natural Language Processing (NLP), and Machine Learning (ML).
The obstacles to the evolution of Conversational AI revolve around 1) Detecting human emotions 2) Learning new languages and dialects 3) Identifying the right voice in a crowded environment 4) Security and Privacy to hide sensitive personal info.
- Dedicated & loyal bot 24 * 7.
- A multilingual chatbot can serve a large audience from various parts of the world
- Chatbots are able to store every interaction, for future personalization
The customer experience can be improved by setting a digital/virtual assistant that automatically handles basic inbound queries. Physical agents can focus on more challenging tasks.
- Office Automation: Take dictation, transcribe meetings, email notes, etc.
- Customer Support: Automate customer calls
- Sales & Marketing: Real-time product info & dashboards
- Hospitality: Automated check-ins or for other information and services.
- Retail: In-store shopping support to locate items with price details & availability.
- Mobile Apps: Voice integration to reduce clicks & improve user experience.