Keep your platform safe, compliant, and brand-ready — with AI-powered moderation and human expertise that scales with your growth.
World’s largest companies depend on user-generated content to rank higher in search engines. To create a thriving social community, businesses encourage their users to express their opinions on their sites. But content generated by the users can be a double-edged sword, which up to a certain extent be controlled with content moderation services.
Industry:
According to Facebook; Content moderators review about 3 million posts a day
Industry:
8 in 10 consumers trust user-generated content to make purchase & gauge brand quality as per Hubspot.
AI’s contribution to the global economy is projected to be around $15.7tn by the year 2030.
Shaip is a trusted content moderation service and solutions provider helping global enterprises keep digital platforms safe, brand-compliant, and user-ready at scale. Our AI-powered content moderation services combine advanced machine learning classifiers with expert human moderators — delivering human-in-the-loop (HITL) accuracy across every content type your platform generates.
From social media and e-commerce to gaming and healthcare platforms, Shaip’s content moderation solutions are built to scale with your user base, adapt to your community guidelines, and plug directly into your existing workflows. Ready to outsource content moderation and eliminate the overhead of building an in-house team? Talk to a moderation expert today.
Shaip’s content moderation services cover every format your platform generates — from static posts to high-volume video feeds. Each content type uses a dedicated moderation pipeline built for its specific risk profile and processing speed requirements.
We diligently review user-generated content - documents, chat conversations, catalogs, discussion boards, and comments by applying stringent guidelines to identify and eliminate offensive language, cyberbullying, hate speech, and explicit & sensitive content that damage brand reputation. This service guarantees that your digital spaces remain respectful and engaging for all users.
We use advanced tech to assess & filter explicit or graphic content in videos, ensuring only appropriate and compliant visuals are shared on the platform. Advanced algorithms offer comprehensive, real-time moderation & reporting, automatically flagging suggestive and explicit content by reviewing lengthy videos frame-by-frame.
Our expert analysts employ cutting-edge image recognition technology to scan, review and assess images for explicit, graphic, extremism, drug abuse, violence, porn or inappropriate content. Whether user-uploaded images, profile pictures, or shared visuals, our dedicated approach ensures that only appropriate and compliant imagery is allowed on your platform.
Voice notes, podcasts, and voice-chat content are transcribed and analysed for toxic speech, explicit content, and policy violations using Shaip's multilingual audio processing pipeline. Built for voice-first platforms, gaming, and social audio applications where text moderation alone is insufficient.
What sets Shaip apart is our commitment to precision. We employ advanced tools and human oversight to guarantee accurate content analysis. Our suite of content moderation services encompasses the following:
At Shaip, we understand that content moderation isn’t just a service – it’s an integral part of modern business strategies that fosters trust, enhances user experiences, and drives growth across the board. In a world where diverse industries demand tailored solutions.
Maintain authenticity and shields audiences from harmful content, fostering engaging experiences while effectively curbing risks.
Social media channels are scanned for offensive, explicit and erotic content in posts, comments, feedback, and reviews.
Moderating inappropriate comments, posts, and messages thereby preserving forum integrity
Shaip's AI-powered services provide real-time monitoring to curb toxic behavior, hate speech, and inappropriate content, safeguarding the gaming ecosystem.
Shaip shields young users from inappropriate or harmful materials, cultivating trust among parents and upholding the website's reputation.
Shaip ensures only reliable and safe advice reaches people online, enabling a healthy online healthcare ecosystem.
Verifying the content of advertisements, including images and text, for compliance with regulatory standards.
Identifying discrepancies and offensive content in published works to enhance trust and brand engagement for media and publishing houses.
Moderate content to enhance customer experience, keeping virtual shelves free from spam, scams that spoil shopping experience.
30K+ docs web scraped and annotated
The client developed an ML model for the cloud and needed training data. We leveraged NLP expertise to gather, categorize, and annotate 30K+ English and Spanish documents as Toxic, Mature, or Explicit for their automated content moderation ML model.
Problem: Web scraping 30K documents from prioritized domains in Spanish and English, categorizing and labeling content for toxic, mature or explicit categories with 90%+ annotation accuracy.
Solution: Web scrapped 30k docs each for Spanish & English from BFSI, Healthcare, Manufacturing, Retail, and bifurcated content into short, medium, long docs. Labeled classified content as toxic, mature, or explicit, achieving 90%+ quality through two-tier QC: Level 1 validated 100% files, and Level 2 CQA Team assessed 15-20% samples.
Building and running an in-house content moderation team is resource-intensive — recruiting, training, tooling, managing moderator wellbeing, and maintaining quality at scale are full-time operational challenges. For most platforms, outsourcing content moderation to a specialist provider like Shaip is faster to deploy, more cost-effective to run, and higher quality to operate.
Shaip teams are onboarded in days, not months. No hiring pipeline, no training runway, no infrastructure build.
Shaip's AI-assisted workflow processes far more items per dollar than an equivalent in-house team — without sacrificing accuracy on edge cases.
Our moderators are trained specifically for your content type and industry — gaming, social media, e-commerce, healthcare — not general-purpose staff reassigned to moderation duties.
Traffic spikes, seasonal surges, and product launches don't require headcount planning. Shaip scales up or down on your timeline.
Exposure to harmful content causes real psychological strain. Shaip's managed model includes structured moderator rotation, wellbeing protocols, and load-balancing — protecting team health and reducing attrition that would degrade your quality over time.
50+ languages with culturally fluent native-speaker review — impossible to replicate affordably with an in-house team.
By setting clear community guidelines and quality standards, we have a strong team of highly resilient and well-trained content moderators.
We follow proven process flow that follows a stringent set of rules at every step to ensure adherence to quality guidelines for enhanced brand protection.
We consider the cultural, socio-political, linguistic, regional, and local governmental regulations before moderating online content.
Our years of global experience providing high-quality data annotation and content moderation services help us deliver customized content moderation services to brands.
Enjoy the highest standards of accuracy with our best-in-class algorithms and moderation techniques to screen, monitor, and review content.
Our seasoned human moderators evaluate content within its appropriate context, preventing overzealous removals and false positives, ensuring a balanced and fair moderation process.
Uncompromised Quality: We offer content moderation services that balance cost-effectiveness & quality, ensuring platform safety without compromising either aspect.
Content moderation scales to your needs, offering flexible solutions tailored to your platform's growth & maintaining consistent quality as your user base expands.
Flagged content undergoes a multi-layered review process by experienced moderators, guaranteeing accurate assessments and reducing false negatives.
Shaip’s content moderator services follow a structured, multi-layered workflow designed to deliver consistent accuracy — whether you’re processing 10,000 items a day or 10 million. Here’s how Shaip delivers it:
We align with your platform's community guidelines, brand standards, and legal requirements before a single item is reviewed. Custom moderation rubrics are built for your content category and violation taxonomy.
Incoming content is run through Shaip's machine learning classifiers — detecting hate speech, nudity, spam, violence, and policy violations at speed, flagging each item with a confidence score and violation category.
Ambiguous, high-risk, or low-confidence items are escalated to trained human moderators who apply cultural context, platform nuance, and judgment that automated systems alone cannot replicate.
Edge cases and user appeals follow a defined escalation path, ensuring consistent decisions and reducing false positives across your entire content queue.
A dedicated QA layer samples moderated decisions across all confidence tiers — measuring inter-rater agreement, catching systematic errors, and maintaining accuracy SLAs before results are finalized.
Monthly performance reports — accuracy rates, volume handled, violation trends — feed directly into policy refinement and model improvement, so your moderation operation gets sharper over time.
Computer vision is an area of Artificial Intelligence technologies that train machines to see, understand, and interpret the visual world, the way humans do. It helps in developing the machine learning models to accurately understand, identify, and classify objects in an image or a video – at a much larger scale & speed.
So, you want to start a new AI/ML initiative and are realizing that finding good data will be one of the more challenging aspects of your operation. The output of your AI/ML model is only as good as the data you use to train it – so the expertise you apply to data aggregation, annotation, and labeling is of critical importance.
Generative AI requires massive volumes of high-quality training data to produce accurate, reliable, and context-aware outputs. Shaip delivers enterprise-ready generative AI training data solutions powered by domain experts, ensuring model responses are not only contextually relevant but also trustworthy.
Empowering teams to build world-leading AI products.
Content moderation is the process of monitoring and managing user-generated content to ensure it meets community guidelines and legal standards. It protects users, ensures platform safety, and maintains a positive brand image.
By removing harmful or inappropriate content, moderation ensures platforms remain trustworthy, respectful, and engaging, preventing damage to the brand’s image.
Text, images, videos, social media posts, comments, and live chats are moderated to filter out hate speech, explicit material, spam, and other harmful content.
AI quickly flags inappropriate content, while human moderators review it for context and ensure accurate decisions, reducing errors and false positives.
Handling large content volumes, managing cultural differences, ensuring legal compliance, and maintaining accuracy are key challenges when scaling moderation.
It keeps platforms free of harmful interactions, creating a safe and engaging environment that fosters user trust and satisfaction.
In eCommerce, it removes spam and fake reviews to ensure trust. In gaming, it prevents toxic behavior and harassment, making platforms safer and more enjoyable.
AI tools with advanced language and image recognition detect inappropriate content, while human moderators provide context-based accuracy.
Shaip follows strict privacy protocols and adapts moderation practices to regional laws like GDPR, ensuring compliance across markets.
AI offers speed, scalability, and real-time filtering, handling large content volumes efficiently while human oversight improves accuracy.
Shaip combines AI and expert human moderators with a multi-layered review approach, offering accurate, scalable, and customized solutions for various industries.
Shaip ensures moderation is culturally aware and regionally appropriate by adapting to linguistic and local sensitivities.
Costs vary based on platform needs, but Shaip offers cost-effective, scalable solutions tailored to meet client requirements without compromising quality.
