Manager Presales Solution Architect
Ahmedabad, Gujarat, India · Full-time
We are looking for a highly experienced Sr. Manager/Manager – Presales Solution Architect to lead our Presales function and become the technical face of Shaip during customer engagements.
This role requires someone who can understand complex customer challenges, design scalable AI data solutions, architect end-to-end delivery models, recommend cloud and security frameworks, automate operational workflows, optimize costs, and work closely with Sales, Delivery, Product, Engineering, and clients to win enterprise opportunities.
The ideal candidate will possess strong expertise in AI data operations, cloud technologies, enterprise architecture, information security, automation, and solution consulting.
Key Responsibilities
- Presales Leadership
- Build and lead the Presales function at Shaip.
- Create scalable presales processes, documentation, and solution templates.
- Mentor and develop the Presales team.
- Define technical standards and best practices for solution design.
- Solution Architecture
- Understand customer business problems and translate them into technical AI data solutions.
- Design end-to-end AI data workflows including:
- Data Collection
- Data Annotation
- RLHF
- LLM Fine-tuning
- Speech AI
- Computer Vision
- Healthcare AI
- Human-in-the-loop operations
- Design scalable workflows for enterprise AI projects.
- Recommend automation strategies to reduce manual effort, operational cost, and delivery timelines.
- Develop customized delivery frameworks based on customer requirements.
- Customer Consulting
- Participate in discovery workshops and client meetings.
- Lead technical discussions with enterprise customers.
- Present solution architecture during customer calls.
- Conduct product demonstrations and technical presentations.
- Respond to technical questions from procurement, IT, security, and engineering teams.
- Information Security & ComplianceDesign solutions aligned with:
- ISO 27001
- SOC 2
- HIPAA
- GDPR
- Client-specific security requirements
Work closely with security teams to complete:
- Security questionnaires
- Risk assessments
- Technical compliance documentation
- Cost Optimization
- Design commercially viable delivery models.
- Reduce FTE dependency using automation and AI.
- Improve delivery efficiency through process optimization.
- Create cost estimation models and pricing assumptions.
- Support profitability analysis before project execution.
- Proposal DevelopmentOwn technical sections of:
- RFPs
- RFIs
- RFQs
- Statements of Work (SOW)
- Solution proposals
- Technical architecture documents
Collaborate with Sales to improve proposal quality and win rates.
Technical Skills
- AI Data Services
- LLM & Generative AI ecosystem
- Data Annotation Platforms
- RLHF workflows
- Data Collection Operations
- Enterprise Solution Architecture
- Cloud Architecture (AWS/Azure/GCP)
- APIs & System Integrations
- Automation Frameworks
- Workflow Design
- AI Operations
- Enterprise Security
- Data Governance
- Information Security
- Infrastructure Design
Business Skills
- Solution Consulting
- Enterprise Sales Support
- Executive Presentations
- Commercial Understanding
- Cost Modelling
- Pricing Strategy
- Proposal Writing
- Client Consulting
- Stakeholder Management
- Negotiation
Qualification
- Bachelor’s degree in Computer Science, Engineering, Information Technology, or a related field.
- MBA or relevant certifications are preferred.
- Cloud certifications (AWS, Azure, or GCP) are an advantage.
- Security certifications (ISO 27001, CISSP, etc.) are desirable.
Success Metrics (KPIs)
- Proposal win rate
- Solution acceptance rate
- Customer satisfaction during presales
- Reduction in solution turnaround time
- Cost optimization achieved through automation
- Technical quality of proposals
- Presales SLA adherence
- Revenue influenced through technical consulting
- Cross-functional collaboration effectiveness
