IMC Grupo - Shaip

Create Future-Ready Workplace with Automatic Speech Recognition(ASR)

Automatic speech recognition is a top trend AI technology that can help your enterprise to create better services for your customers and for employees as well. In this guest feature CEO and cofounder of Shaip, Vatsal Ghiya has talked about the key importance of Automatic Speech Recognition for creating a better workplace.

The Key Takeaway from the Article is-

  • If you want to transform the spoken word into a written format, then Automatic Speech Recognition is the answer for you. As per Microsoft, around 35% of respondents in a survey shared that they use home speakers to engage with speech recognition headsets. And Automatic Speech Recognition translates verbal speech into text and seeks to identify a particular person’s voice.
  • The ASR technologies utilize three steps processes this Lexicon, Acoustic Model, and Language Model. Moreover, these models are applicable to multiple business processes across industries.
  • Some of the ASR use cases in the industries are- call centers, voice assistants, Language Learning, transcription and many others. Utilizing this technology at the right place can help organizations leverage the full potential of their process and generate better revenue and experience.

Read the full article here:

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